Property Management Blog

Great team. Expedient on service requests.

We had issues with our microwave turning itself on. The property management contacted the vendor to have it fixed. The technician Caleb was able to come replace the microwave a week later. He worked us into his busy schedule and was very friendly and knowledgeable.

APM handles all service issues so quickly and professionally! A leaky water heater was replaced the next day by a wonderful plumbing company that left the project so neat and clean. And APM always follows up on all requests before and after to make sure that you are satisfied.

I have rented an apartment through Advantage Property Management Services for two years and have recently renewed my commitment for another year. I am very pleased with my unit, the grounds & facilities, as well as the company's commitment to make any needed repairs & how fairly I am treated. I hope to be here for a long time.

Francisco is great about providing communication on when to expect calls from vendors. The Vendors that have been sent to my home have been professional, courteous and efficient.

Really happy with all the help I received when my dishwasher broke. It’s nice to speak to people on the phone!

Love the non-contact showing and clear and concise instructions. Made it very easy to schedule an appointment quickly with flexible times available.

I did alot of research on property management teams and finally selected Advantage Property Management Services (APMS). It's important to me that the management team focus on tenants, keep current with state and local laws, an expert in the real estate market and leverage technology to improve efficiencies. APMS is all of that and more. They've been able to quickly rent out my house even during COVID and when my tenants submit a work order, I'm notified and Paige is on it right away. Another advantage to using APMS is they manage allot of properties and thus have good relationships with service providers to get a good price and be moved up on the priority list... reasonable prices and urgency that I couldn't get had I managed the property myself. With APMS looking after my rental, I know my tenants will be happy and I don't need to worry.

Our experience working with Advantage Property Management has been very smooth. As a renter, there is a dedicated point of contact from APMS to reach out to. The team has listened to all our concerns and questions and have addressed them in a very responsive manner. The real estate expert from APMS who worked with us was very professional and helped with a very smooth transition before and after the move. Thank you APMS.

Unfortunately the home had numerous issues when we moved in but Advantage has stayed on top of them and gotten them resolved in a timely manner. Good communication through their user friendly portal.

We are very happy with our new property managers. They take care of every detail. We have received excellent service from Sam, Michelle and everyone in the office. We will be with them for a long time!

When I have a question I am able to call and get an answer usually right away

Advantage is responsive to our needs!

The plumber did a wonderful job replacing the water heater! All was done so professionally, and cleanly as well. Advantage Property Management has such good repair professionals, schedules them quickly, and keeps in touch throughout the entire process. Thanks so much!

APMS made the move in process very streamlined and thorough. They really make the application and move-in process as easy as it could be. They are quick to respond and in the off chance you get forwarded to their call center, a property manager is quick to call you back. One thing besides the move-in process, the maintenance team is quick to respond to any issues that happen after the move. Within a few minutes of putting in a request, I will typically receive some quick pointers on how I can troubleshoot the issue myself or if it needs to be escalated to have a professional come out. They take care of contacting the vendors and they'll take care of the problems; all I need to do is confirm my availability.

Brahmaiah & Usha T. We interviewed 4 property management companies. We chose to hire Russ Cowley to manage our property in San Ramon. Russ and Michelle are very prompt in replying to the e mails/ telephone calls. They have good knowledge. They show professionalism. We are very pleased with their services. we have no hesitation in recommending them for property Management.

We really like the apartment and how clean the property is. Just not a fan of having to walk to the other side of the apartments to throw away my trash. Also, the laundry room keeps stealing my coins.

From the very first day I met Paige C. I felt I was in good and trusted hands. The most important thing for every renter is responsiveness of the property management team. No issues was ever too small for the APMS team. Their attention to details and customer service is superb. They always follow all the safety protocol, especially during the pandemic.

Great repair if we can get a copy of receipt for the water dept to get usage back..

Paige Cassero is great.